It's always worked this way.
What if it didn't have to work that way?
Most things are built to a default: the approved process, the standard role, the AI that hands you an answer and expects you to trust it. I start by asking why. Then I go back to the person who has to live with it and work out which parts of the job should stay theirs.
These days, that's mostly a question about AI. The answer is rarely off the shelf, so I build the thing that didn't exist yet, to find out whether the question was right. It shows its working, so you can check it instead of trusting it. And I write up what I find, including when I was wrong.
Answered
On the desk
- TANDEM · PART 2 · COMING SOONAutomate the boring parts.What if you didn't automate away the joy?
On the record
FORECAST · MADE 1 OCT 2026A month from now, Tandem still costs me less time than it saves.WRONG IF I'm opening it fewer than four days a week.Staff
Glendon Hass
Director of AI, Data & Automation, Bronson.AI · Ottawa
Engineer by training; learned the rest by building it. Asks why the work is done the way it is, then builds the version that fits the person doing it. By day that's AI, data and process work for public-sector and industrial teams. He writes about the contract between people and the AI they work with. The rest is coffee he roasts himself, by weight, and small things made for people he likes.
CURRENTLY ASKING When a model helps me notice something, whose idea is it?
FROM THE WHAT-IF DEPARTMENT